All workCase study 09 of 13

The Palm Tree Cafe

Brand strategy, identity and environmental design for a rooftop café-lounge above Hyderabad. Relax. Refresh. Repeat.

Client
The Palm Tree Cafe
Industry
Café & rooftop lounge
Scope
Brand Strategy, Identity, Guidelines, Environmental Design
Year
2019
The round green Palm Tree Cafe sign lit up on the side of the building, high above the city

The brief

A place to breathe, above the city.

Life is hectic. Palm Tree Cafe wanted to be the pause in the middle of it - an open rooftop lounge in Hyderabad with comfort food, good coffee, wines and beers.

From a hot latte to a perfectly cooked plate and a spicy cocktail, everything rests on freshness and an easy, unhurried evening with friends and family. The café needed a brand to say that, from the first coffee cup to the bus-stop poster.

There was a catch: the rooftop sits at the top of a commercial building. Guests had to find it and then climb a plain staircase before the escape began. So we redesigned the climb too.

So come, relax, refresh and repeat.
Brand StrategyBrand IdentityBrand GuidelinesEnvironmental DesignIllustration

01 · Brand strategy

Three words, one promise.

We boiled the experience down to a rhythm guests could feel and repeat. It became the tagline, the logo's outer ring and the first sign people read on the stairs.

Hand-drawn hanging sign with three planks: Relax, Refresh, Repeat
  1. 01Relax

    A green escape from the everyday hustle: open sky, soft grass and warm light under cabanas.

  2. 02Refresh

    Freshness wherever possible, from a hot latte and comfort food to cold beer and spicy cocktails.

  3. 03Repeat

    A place that feels like yours, so you come back with friends and family again and again.

Positioning

A rooftop retreat, not another café

Open air and green in the middle of the city is the difference, so the brand leads with it.

Audience

People who need a break

Friends after work, families at the weekend, anyone looking for an unhurried evening.

Personality

Warm, easy, handmade

Vintage type, a gold-on-green seal and chalk-drawn details that feel made by hand.

02 · Brand identity

A palm tree, sealed with a promise.

The palm is the escape. Around it, the promise - Relax · Refresh · Repeat - runs like the edge of a stamp.

PALMTREE sits in a condensed vintage display face with a playful lowercase “a”, and the date makes it a house seal. Scroll to watch it go from construction lines to outline to gold.

Identity system

Palm green, sand and gold.

A deep palm green carries the brand. Sand and gold bring the warmth of evening light; black keeps it grounded. Northead leads, Handters adds a hand-lettered accent, Nobel does the reading.

Palm green#004725
Sand#F5C489 · 148 C
Gold#C69320 · 1245 C
Black#100C08 · Black 6 C

03 · Applications

From the first cup to the bus stop.

Cups in every brand colour, aprons and polos for the team, stationery, social posts and a launch campaign around town.

Fifteen takeaway cups in green, sand, gold, black and white
Cups
Menu board, bags, cup, notebook and stationery on green
Menu & packaging
An iced mocha in a glass etched with the seal
Glassware
Green business cards with the seal foiled in gold
Business cards
Green envelopes with the gold seal
Envelopes
Green and white aprons with the seal
Aprons
A cook at the grill wearing the green apron
In the kitchen
White polo shirts with green collars and Relax, Refresh, Repeat on the back
Team polos
A hand holding a green cooler in a cup printed with the seal
Coolers
Instagram profile and posts on phone, tablet and laptop
Social
Launch posts: Coming Soon spelt in fries, and Which side are you? on a coffee cup
Launch posts
A magazine ad: Inhale coffee, exhale negativity
Print ad
Happy Hours poster in a bus shelter at night
Bus shelter

04 · Environmental design

The escape starts on the stairs.

We made over the whole route, from the staircase to the rooftop, with wall illustrations, art, photo frames and hand-painted ceramic plates. Scroll to make the climb.

good vibesonlythe fondestmemories1234
  1. 1The sign

    A lit seal on the facade marks the way up.

  2. 2The stairwell

    Chalk-style murals turn the climb into a story.

  3. 3Plates & frames

    Hand-painted ceramics and frames on every landing.

  4. 4The rooftop

    Grass underfoot, cabanas and string lights overhead.

Mood & palette

Dark green, with a pop of pastel.

The walls go deep green so chalk-white doodles glow. Pastels and gold come in through the ceramics and frames.

Bright White11-0601 TCX
Cool Blue14-4317 TCX
Pastel Yellow11-0616 TCX
Crystal Pink12-1605 TCX
Garden Green19-0230 TCX
Eden19-6050 TCX

Sketch to wall

Drawn on paper, painted by hand.

Every wall started as a pencil doodle: food, coffee, lights, music and quotes about togetherness. Then our team painted them up the stairwell, one flight at a time.

Three pencil sketches for the walls: Good vibes only, The fondest memories are made when gathered around the table, and food doodles
Wall sketches

Brand & space book

The whole system, page by page.

Logo, colour, type, pattern and icons, then the mood, sketches and paints for the walls. Drag or click to turn pages, or use the ← → keys.

The outcome

A rooftop worth the climb.

Palm Tree Cafe opened with one clear promise, a seal people remember and a staircase they now photograph. The escape starts on the first step, not the last.

  • Brand strategy and the Relax · Refresh · Repeat promise
  • Seal logo, colour, type, patterns and icons
  • Cups, menus, uniforms, stationery, social and launch campaign
  • Stairwell murals, ceramic plates, frames and rooftop styling
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